GET SHIPPING INFORMATION

Questions Answered!

Most items on Kouwi.com include free shipping. For items shipped by local sellers, standard delivery is $14.95, with an estimated delivery time of 5 – 10 business days dependent on seller.

International orders usually arrive within 12–14 business days from the purchase date. Please note that delivery times may vary depending on customs and destination. During peak seasons (Nov–Feb), delays may occur.

Shipping costs are shown clearly at checkout and are based on the destination, weight, and size of your order. Please note that shipping costs are determined by the seller.

Yes. Orders over $189 from local sellers qualify for free shipping. Be sure to check the item details at checkout, as many products include free delivery. Most Items ship for free some sellers do not offer free shipping these fees are available in the checkout and cart.

These vary dependent on country, check the cart and checkout for best rate. Please note due to US tariffs some USA orders may incur higher rates.

Yes. Every order includes tracking. Once dispatched, you’ll receive an email with your tracking number and a link to track your delivery.

Please reach out to our customer service team via the “Say Hello” page or contact [email protected] for any questions related to delivery, refunds, or returns.