Our Story
Founded in 2020 with a dream to create a bold destination that inspires and ignites the senses, Kouwi.com has grown into a thriving marketplace for unique and eclectic items from local and international brands. Our mission is simple: create bold moments that make your heart sing, and help you feel fabulous from the inside out.
We are committed to creating a marketplace that embodies the values of diversity, boldness, and authenticity. Our mission is to ignite your senses, inspire creativity, and elevate well-being through unique and affordable products that reflect the vibrant personalities of our customers. Every product, every interaction, and every experience we offer is shaped by our core values, ensuring that we deliver excellence with individuality.
We aren’t just about selling products we’re about inspiring our community to explore, create, and feel great. We’re always listening, always growing, and always on the lookout for exciting new products to share with our customers.
Brand Pillars
🌈 Be Eclectic
We celebrate diversity and uniqueness in all forms. Kouwi.com is a vibrant marketplace that brings together an array of products and sellers, each showcasing their distinct flair and perspective. Our commitment to eclecticism ensures a rich, varied shopping experience that reflects the creative and individual spirit of our community.
How We Live It:
- Curating a wide range of products from diverse sellers
- Encouraging unique and unconventional product offerings
- Fostering a community where different styles and tastes are celebrated
Be Bold
Boldness and innovation define everything we do. We are unafraid to take risks, push boundaries, and deliver exceptional value. At Kouwi.com, we stand out in the marketplace by offering products and services that are daring, innovative, and delightful.
How We Live It:
- Launching new, innovative features to enhance the shopping experience
- Empowering our sellers to take creative risks with their products
- Standing out with distinctive branding and marketing strategies
Be the Customer
Empathy is at the heart of our approach. By putting ourselves in the shoes of our customers, we ensure that their needs and desires guide our decisions. Kouwi.com is designed to create a seamless, enjoyable, and rewarding shopping experience by anticipating and addressing customer needs.
How We Live It:
- Actively seeking and incorporating customer feedback
- Providing exceptional customer service that goes above and beyond
- Continuously improving based on customer insights
BOTTIO – Being Over the Top Is Okay
We believe in going above and beyond in everything we do. From product offerings to customer service, we strive to exceed expectations and deliver extraordinary experiences that leave a lasting impact.
How We Live It:
- Offering premium services and exclusive deals that go beyond the norm
- Creating memorable and immersive shopping experiences
- Ensuring that every interaction exceeds expectations
Be Real
Authenticity and transparency are the cornerstones of our marketplace. We are dedicated to building trust through honest communication, genuine products, and lasting relationships with our community. Being real means being true to ourselves and fostering authentic connections.
How We Live It:
- Ensuring transparency in all our transactions and communications
- Promoting genuine and honest product reviews
- Building a community where authenticity is celebrated
Like to join us? Say hello at kouwi.com/contact
Don’t forget to follow us on Instagram & Facebook for more bold finds.
