Ready to ship in 1-3 business days

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Shipping Policy

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Orders under $150 from a local seller may incur a delivery cost ranging from $5.00 to $10.00 Australian Dollars
Orders over $150 include free shipping applied at checkout most items have free shipping be sure to check the item details when ordering.

For international Order added to cart at Checkout Please review below:
New Zealand: Flat Fee: AUD 19.95
USA, UAE, SIN, Flat Fee: AUD $24.95

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Refund Policy

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Can I return an item if I’m not happy with it?

Sometimes the shoes just don’t fit. Contact us within 48hrs of receiving your item to discuss your return and we’ll endeavour to provide a full refund of your purchase. For Apparel Items we offer an exchange or refund. Once decided we’ll let you know where to post your item in order for a refund to be processed.
Our refund and returns policy window is 14 days. If 14 days have passed since your item has arrived, contact us to discuss your options.

To complete your return, please contact kouwi.com in the Say Hello page of our website. or get in touch with the vendor directly to discuss your options.